Mel, previously working as an inhouse solicitor, joined the Open University in 2000, as an Associate Lecturer on Access and Level 1 Law modules. She is currently a Lecturer and Student Experience Manager, roles which include bringing the student perspective to developing module/programme teaching and learning design. As the first person in her family to attend university, she is particularly interested in how universities can best support all students to achieve their study goals. Mel is working on projects focused on developing study skill resources and support.