Dr Cristina Quinones
Profile summary
- Central Academic Staff
- Senior Lecturer in OB & HRM
- The Faculty of Business & Law
- The Open University Business School
- Department for People & Organisations
- cristina.quinones
Professional biography
I am a critical social/health psychologist who joined the Open University in February 2014 and got promoted to Senior Lecturer in 2018. Prior to that, I held a Lectureship at Northampton Business School (2011-2014). I have also been visiting professor in a number of places in UK (e.g. University of Southampton, Lincoln) and in Spain, at the Health and Clinical Psychology Department of the Autonoma University of Madrid.
I have a BSc in Psychology from the University of Oviedo, a MSc in HRM, and a PhD in Health and organisational psychology from the University of Southampton. I also have a PGCE from the University of Northampton and a MSc in Health and Clinical Psychology from the UNED (Spain).
I am Chartered Psychologist from the British Psychology Society, graduate member of the CIPD and Fellow member of the Higher Education Academy.
Research interests
Interplay between work-health. I am interested in the ways work can make us ill, and how certain coping strategies may exacerbate this situation. Specifically, I have researched emotional labour, work-home boundaries, burnout, counterproductive coping strategies like compulsive work or compulsive internet use and the effectiveness of psychological interventions. This was the main focus of my early academic work, which began with my PhD and was subsequently extended partly by the funding secured through successful bids like:
- 2010-2012-Co-investigator. Emotional Labour, burnout and overall well being in the service sector: A cross-cultural and multi-method study. Autonoma University of Madrid.
- 2013-2015-Principal investigator. Two-wave cross-national exploration of compulsive internet use and work. The British Academy/Leverhulme Trust
- 2014-2015-Co-investigator. Exploring the always on culture. The British Psychological society
- 2015-2016- Principal investigator. Brief intervention on early signs of compulsive work and compulsive internet use. The Richard Benjamin Trust:
- 2015-2016-Co-investigator. Building e-resilience for the always on culture. Balance Network
Motherhood, identity and health. I am interested in examining social constructions of (good) motherhood, and the identity work mothers engage in as they raise their children. I am also interested in mothering practices, and ways in which adherence and/or resistance to dominant motherhood discourses influences mothers’ mental health. A couple of recent projects in this area include a psychosocial intervention on new-mothers’ guilt and a critique piece of the breastfeeding “breast is best” slogan.
I have developed a view of psychology as an open field in necessary dialogue with relevant social sciences like anthropology, sociology and philosophy. In the beginning of my career, my research methods were grounded in positivism. I used a number of research designs including randomized controlled trials, quantitative diary studies and large scale surveys. Whilst I still see the value and continue to use quantitative methods when required, my research experience and my cross-disciplinary work have led me to adopt a constructivist stance, which allows me to use a variety of qualitative designs and methods like autoethnograpy and reflexive thematic analysis.
Teaching interests
In her previous roles Cristina designed and led Organisational Behaviour modules at Postgraduate and Undergraduate level, she also taught Health Psychology, Cross-Cultural Management, Research Methods, various HR modules.
At the OU, Cristina was the Qualification Lead for the MSc in HRM until 2019 and worked in different module teams like "People and Organisations" (B628), and the MBA elective module "Creative Management" (B842). She has chaired the MSc compulsory modules "The HR Professional" (B863), "Workplace Learning with Coaching and Mentoring" (B867).
Impact and engagement
External collaborations
Cristina has collaborated as a reviewer for the following outlets: International Journal of Human Resource Management, Journal of European Psychology, Journal of Managerial Psychology, the International Human Resource Development Conference, BAM and several Book Proposals for Wiley.
International links
Cristina collaborates with the Health psychology Research Team from the School of Psychology at the Autonoma University of Madrid.
Publications
Journal articles
“Breast is best”… until they say so (2023-03-09)
Quinones, Cristina
Frontiers in Sociology, 8, Article 1022614
A 10 year (2011-2021) systematic review of teen dating violence prevention programs (2022)
Quinones, Cristina and Navarro, Alexander
Journal of Injury and Violence Research, 14(3)
Reducing compulsive Internet use and anxiety symptoms via two brief interventions: A comparison between mindfulness and gradual muscle relaxation (2019)
Quinones, Cristina and Griffiths, Mark
Journal of Behavioural Addictions, 8(3) (pp. 530-536)
Moving from the terminology debate to a transdisciplinary understanding of the problem: Commentary on: Ten myths about work addiction (Griffiths et al., 2018) (2018-12-13)
Quinones, Cristina
Journal of Behavioral Addictions, 74(4) (pp. 880-883)
The impact of daily emotional demands, job resources and emotional effort on intensive internet use during and after work (2017-11-30)
Quinones, Cristina and Griffiths, Mark D.
Computers in Human Behavior, 76 (pp. 561-575)
Testing a eustress–distress emotion regulation model in British and Spanish front-line employees (2017-01-01)
Quinones, Cristina; Rodriguez-Carvajal, Raquel and Griffiths, Mark D.
International Journal of Stress Management, 24(Suppl 1) (pp. 1-28)
Compulsive Internet use and workaholism: An exploratory two-wave longitudinal study (2016-07-31)
Quinones, Cristina; Griffiths, Mark and Kakabadse, Nada
Computers in Human Behavior, 60 (pp. 492-499)
Cross-cultural comparison of Spanish and British “service-with-a-smile” outcomes (2016)
Quinones, Cristina; Rodriguez-Carvajal, Raquel; Clarke, Nicholas and Griffiths, Mark D.
Journal of Managerial Psychology, 31(5) (pp. 960-975)
Self-concept clarity and compulsive Internet use: The role of preference for virtual interactions and employment status in British and North-American samples (2015-12)
Quinones, Cristina and Kakabadse, Nada Korak
Journal of Behavioral Addictions, 4(4) (pp. 289-298)
Cross-national validation of the resources depletion-recovery model: An empirical study of Spanish and British theme park employees (2015-12)
Quinones, Cristina; Rodriguez-Carvajal, Raquel; Griffiths, Mark D. and Clarke, Nicholas
Aloma, 33(2) (pp. 107-117)
Addiction to work: A critical review of the workaholism construct and recommendations for assessment (2015-10)
Quinones, Cristina and Griffiths, Mark D.
Journal of Psychosocial Nursing and Mental Health Services, 53(10) (pp. 48-59)
Self-concept clarity, social support, and compulsive internet use: a study of the US and the UAE (2015-03-31)
Quinones-Garcia, Cristina and Kakabadse, Nada K.
Computers in Human Behavior, 44 (pp. 347-356)
Compulsive internet use in adults: a study of prevalence and drivers within the current economic climate in the UK (2014-01-31)
Quinones-Garcia, Cristina and Korak-Kakabadse, Nada
Computers in Human Behavior, 30 (pp. 171-180)
Development and cross-national validation of the Emotional Effort Scale (EEF) (2013)
Quiñones-García, Cristina; Rodríguez-Carvajal, Raquel; Clarke, Nicholas and Moreno-Jiménez, Bernardo
Psicothema, 25(3) (pp. 363-369)
Beyond deep and surface acting. Perceived emotional effort in customer service roles (2010-04)
Quinones-Garcia, Cristina; Rodríguez-Carvajal, Raquel and Clarke, Nicholas
Hummingbird, 1(1) (pp. 22-25)
Book chapters
Prevention and Treatment of Work Addiction (2020-07)
Quinones, Cristina and Griffiths, Mark D.
In: Sussman, Steve ed. The Cambridge Handbook of Substance and Behavioral Addictions (pp. 280-287)
ISBN : 9781108632591 | Publisher : Cambridge University Press | Published : Cambridge, UK
El trabajo emocional [Emotional labour] (2013-09)
Rodríguez-Carvajal, Raquel and Quinones-Garcia, Cristina
In: Garrosa, Eva and Moreno-Jiménez, Bernardo eds. Salud laboral: riesgos laborales psicosociales y bienestar laboral
ISBN : 978-84-368-2947-1 | Publisher : Pirámide | Published : Madrid
Conference items
Breast is best “until they say so”. An auto-ethnographic account of breastfeeding. (2023)
Quinones, Cristina
In : 2023 International Symposium on Autoethnography and Narrative (ISAN) (2-5 Jan 2023, Online)
Intervención sobre culpa durante la primera maternidad: impacto del discurso de maternidad intensiva y desarrollo colectivo del autocuidado [Intervention on guilt during the first motherhood: impact of intensive motherhood discourse and collective development of self-care] (2022)
Quinones, Cristina
In : XVI Simposio de Inclusión Social y bienestar emocional. Factores Determinantes de la Inclusión Social (15-16 Dec 2022, School of Psychology, University of Oviedo)
Compulsive internet use and romantic partner conflict in long-hour workers: impact of two brief interventions on participants symptoms and partners’ perceived relationship improvement (2020)
Quinones, Cristina
In : 14th Conference of the European Academy of Occupational Health Psychology ‘Promoting healthy and sustainable work’ (2-4 Sep 2020, Online) (p 120)
Loss of control in work addiction: integrating a clinical and critical perspective (2019-07)
Quinones, Cristina
In : International Critical Health Psychology Conference (14-17 Jul 2019, Bratislava, Slovakia)
Evaluating the impact of a brief mindfulness intervention to reduce early signs of excessive internet use for long-hour workers (2017)
Quinones, Cristina
In : CIPD Applied Research Conference (30 Nov - 1 Dec 2017, University of Strathclyde, Glasgow)
Testing the effectiveness of a brief mindfulness intervention for intensive technology users (2017)
Quinones, Cristina
In : Conference of the EHPS 2017: Innovative ideas in Health Psychology (29 Aug - 2 Sep, Padova, Italy)
Daily emotional demands and intense technology use: can the latter drive psychological recovery? (2017)
Quinones, Cristina
In : Conference of the EHPS 2017: Innovative ideas in Health Psychology (29 Aug - 2 Sep, Padova, Italy)
Compulsive Internet Use and Working: a self-reinforcing cycle? (2015-05)
Quinones, Cristina
In : Work, Stress, and Health: Sustainable Work, Sustainable Health, Sustainable Organizations (6-9 May 2015, Atlanta, Georgia)
Testing a eustress/distress model of service with a smile (2015-05)
Quinones, Cristina and Rodriguez-Carvajal, Raquel
In : Work, Stress, and Health: Sustainable Work, Sustainable Health, Sustainable Organizations (6-9 May 2015, Atlanta, Georgia)
A study of personality and compulsive internet use in adults from the UK, the US and the UAE (2015-03)
Quinones-Garcia, Cristina and Korak-Kakabadse, Nada
In : 2nd International Conference on Behavioral Addictions (16-18 Mar 2015, Budapest, Hungary) (pp. 32-32)
Compulsive Internet use in working age population: exploring prevalence figures, vulnerability factors and potential links with Compulsive Working (2015)
Quinones, Cristina
In : British Psychology Society Seminar: Exploring the always on culture. How can psychological theory inform ‘healthy’ working practices? (27 Mar 2015, Milton Keynes, Open University)
Self-concept clarity and preference for online social interaction: implications for well-being and the role of employment status (2014-09)
Quinones-Garcia, Cristina and Kakabadse, Nada
In : British Academy of Management (BAM 2014) (9-11 Sep 2014, Belfast)
Online social support and the risk of Compulsive Internet Use: A cross-national exploratory study (2014-08)
Quinones-Garcia, Cristina and Kakabadse, Nada
In : 28th Conference of the European Health Psychology Society (26-30 Aug 2014, Innsbruck)
Compulsive internet use: a study of prevalence and drivers in employed and unemployed individuals (2014)
Quinones-Garcia, Cristina and Korak-Kakabadse, Nada
In : Division of Occupational Psychology Annual Conference (British Psychology Society) (8-10 Jan 2014, Brighton) (pp. 74-77)
The positive outcomes of deep acting: a comparison between impulsive and institutionally oriented cultures. (2013)
Quinones-Garcia, Cristina; Rodríguez-Carvajal, Raquel and Clarke, Nicholas
In : 13th Annual Conference of the European Academy of Management (26-29 Jul 2013, Istanbul)
Exploring the differential antecedents of the Emotional Labour strategies: the role of Emotional Intelligence and Emotion Regulation (2013)
Quinones-Garcia, Cristina and Clarke, Nicholas
In : Emotional Intelligence in the Workplace Conference (29-31 May 2013, Ashridge)
Faking emotions in customer interactions and burnout: a cross-validation study of the resources depletion-recovery model (2012)
Quinones-Garcia, Cristina; Rodríguez-Carvajal, Raquel and Clarke, Nicholas
In : BAM2012 Conference: Management Research Revisited: Prospects for Theory and Practice (11-13 Sep 2013, Cardiff)
The Emotional Effort construct: development and cross-national validation of the Perceived Emotional Effort Scale (PEES) (2012)
Quinones-Garcia, Cristina; Rodríguez-Carvajal, Raquel and Clarke, Nicholas
In : Eighth International Conference on Emotion and Worklife (EMONET VIII) (2-3 Jul 2012, Helsinki)
El papel de la auto-realización mediante interacciones gratificantes con los clientes: análisis de los antecedentes y consecuencias de esta variable en el bienestar de los trabajadores (2012)
Quinones-Garcia, Cristina; Rodríguez-Carvajal, Raquel and Clarke, Nicholas
In : I Congreso Nacional de Psicologia Positiva (14-17 Mar 2012, Madrid)
The emotional effort of “service with a smile” as predictor of employees’ burnout (2012)
Quinones-Garcia, Cristina; Rodríguez-Carvajal, Raquel and Clarke, Nicholas
In : Division of Occupational Psychology Annual Conference (British Psychology Society) (11-13 Jan 2012, Chester)
Positive psychology at work: the servant leader (2011)
Rodríguez-Carvajal, Raquel; van Dierendonck, Dick; Moreno-Jiménez, Bernardo; de Rivas Hermosilla, Sara and Quinones-Garcia, Cristina
In : 9th International Conference on Occupational Stress and Health (19-22 May 2011, Florida)
Goal integration and well-being: self-regulation through inner resources (2011)
Van Dierendonck, Dirk; Álvarez-Bejarano,, Abraham; Rodríguez-Carvajal, Raquel; Moreno-Jiménez, Bernardo; de Rivas, Sara and Quinones-Garcia, Cristina
In : 5th European Conference on Positive Psychology (23-26 Jun 2010, Copenhagen)
The development and validation of the Perceived Emotional Effort Scale (2010)
Rodríguez-Carvajal, R.; Quinones-Garcia, C.; Clarke, N.; Moreno-Jiménez, B.; De Rivas Hermosilla, S. and Alvarez-Bejarano, A.
In : 9th Conference of the European Academy of Occupational Health Psychology (29-31 Mar 2010, Rome)
3 to 1 and the importance of the 1 (2010)
De Rivas, Sara; Álvarez-Bejarano, Abraham; Fernández-Dols, José Miguel; Rodríguez-Carvajal, Raquel and Quinones-Garcia, Cristina
In : 5th European Conference on Positive Psychology (23-26 Jun 2010, Copenhagen)
Resources depletion model of emotional labour: perceived emotional effort as key factor in Spanish-English samples (2010)
Rodríguez-Carvajal, R.; Quinones-Garcia, C.; Clarke, N.; Moreno-Jiménez, B. and De Rivas-Hermosilla, S.
In : 9th Conference of the European Academy of Occupational Health Psychology (29-31 Mar 2010, Rome)
Testing a resources depletion-recovery model of Emotional Labour. (2009)
Quinones-Garcia, Cristina; Rodríguez-Carvajal, Raquel and Clarke, Nicholas
In : Eastern Academy of Management Meeting: 46th Annual Meeting Program: Facing the Future with Heart and Mind (13-16 May 2009, Hartford, CT)
Other
The 'always on' workplace: risks, opportunities and how to make it work (2016-02-16)
Quinones, Cristina
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